What we do?

We get it. You have a company; you want to promote it, but you’re lacking the time and/or the skills to produce great content regularly. This is where we come in - We’ve hired talent to film some prettttttty great educational content so that you can build your social media and lead generation without all the time and effort. Welcome to Pro Tips!

Meet our Talent

Natalie
Lina
Jonny
Jennifer

Video
is the Future

And the future is now! Video is everything in the 21st century and we don’t see this slowing down. The days of reading articles or blogs are over… Consumers want quick, value added content and they prefer it right in the palm of their hand.

The Process

Ok, so how do we do it? Well – we can’t tell you ALL of our secrets, but we are here for you. It’s important we understand you, your company, your pain points, your wins, your goals – you know, all that good stuff! We treat every client different based on their specific wants and needs. Just want us to deploy some ads? Cool. Want us to take over your weekly social media marketing? We can do that too!

Choose your topic

Our area of expertise is in mortgage and real estate education. Choose the best fit for your company.

Choose your talent

Based on the topic you chose, we have a sampling of talent from different demographic backgrounds – Say hello to the new face of your marketing!

Pick a package

After we learn about your specific goals, we will present some package offerings to fit your business so you know how much it’s going to cost & what we will provide to you.

We do the rest

Sit back and relax! We will leverage audiences and tactics that are tailored to your brand to achieve performance driven results and report back regularly.

Interested in Learning More?

You may have just stumbled across the best thing you’ve ever done for your business. Connect with us – no strings attached. Select "Contact Us" to get started.

Contact Us

Contact us

    Privacy Policy

    This Privacy Policy applies to your access and use of all services (i.e. the information, tools, features and functionality located on pro-tips.com (together the “Services”)), that are made available by pro-tips.com through our Websites and downloadable mobile applications, and describes the information that we gather from you, how we use your information, whom we share your information with, the choices you have and the steps we take to protect your information. By using this Website, you consent to the privacy practices described in this Privacy Policy.

    In addition, please review our Terms of Use which governs your use of our Services and includes provisions on arbitration, limitation of damages and choice of law.

     

    HOW WE COLLECT INFORMATION

    WE COLLECT INFORMATION DIRECTLY FROM YOU

    We may collect, both personally identification information and non-personally identifiable information directly from you when you use our Services — for example, when you register to become a Member, when you link your third-party financial accounts, when you transfer money, when you fill out calculators, forms or other fields on our Website, send us feedback, sign up for one of our mailing lists, participate in a survey, etc. The types of information we collect may include, but not be limited to first and last name, mailing address, social security number, email address, employer, job title and department, mobile telephone and facsimile numbers, assets, liabilities financial account information such as ID and password and financial information such as investments, income, expenses, investible assets, investing risk tolerance or other similar types of information and age, gender, or other similar demographic information when such information is relevant to a particular financial product or service you may have requested.

    WE COLLECT INFORMATION WHEN YOU VISIT OUR SITE

    When you visit our Site, use our Services or open an email from pro-tips.com, we may automatically receive and record certain information from your computer, web browser and/or mobile device, including without limitation:
    • IP address or other device address or ID.
    • Web browser and/or device type.
    • Geolocation data, including if you use the Site on a mobile device.
    • Hardware and software settings and configurations.
    • Web pages or sites that you visit just before or just after visiting our Site.
    • Pages you view on our Site.
    • Your actions on our Site.
    • Dates and times that you visit, access or use our Services.

    WE COLLECT INFOMRATION FROM OUR THIRD-PARTY PROVIDERS

    Information is collected from third-party service Providers such as our advertisers.
    These third-party sources vary over time and include:
    • Data brokers from which we may purchase demographic data to supplement the data we collect.
    • Services that make user-generated content from their service available to others, such as local business reviews or public social media posts.
    • Communication services, including email providers and social networks, when you give us permission to access your data on such third-party services or networks.
    • Service providers that may help us determine your device’s location.
    • Providers with which we offer co-branded services or engage in joint marketing activities.
    • Developers who create experiences through or for pro-tips.com.
    • Third parties that deliver experiences through pro-tips.com.
    • Publicly-available sources such as open databases.

    We may also, at your direction, receive credit reports or scores from consumer reporting agencies such as TransUnion®, Equifax® or Experian® that provide a mechanism to share your information. If we combine or associate information from other sources with the information we collect through our Site, we will treat the combined information in accordance with this Privacy Policy and applicable law. However, we have built in technological and procedural safeguards designed to prevent certain data combinations. For example, where required by law, we store data we collect from you when you are unauthenticated (not signed in) separately from Member account information that directly identifies you, such as your name, email address or phone number.

    WE COLLECT INFORMATION FROM COOKIES AND OTHER TRACKING TECHNOLOGIES

    Like many companies online, we use services provided by Google, Facebook and other companies that use tracking technologies such as cookies and web beacons to collect information directly from your device about your browsing activities, your interactions with websites and the device you are using to connect to the internet.

    Cookies
    We may send one or more cookies (which are small text files containing a string of alphanumeric characters) to your computer or mobile device when your browser loads our Website. We may use both session cookies and persistent cookies. Session cookies are used to store information about your website page activities so you can easily pick up where you left off and don’t have to start navigating a site all over again. Cookies act as a sort of “bookmark” within the site. For instance, session cookies can store ordering information needed to make shopping carts work instead of making you remember all the items you put in a shopping cart. A session cookie disappears after you close your browser. A persistent cookie remains after you close your browser and may be used by your browser on subsequent visits to our Site, but you can always remove it (see below). For instance , if you enter your city or postal code to get local news or weather information, depending on your settings, the data in the cookie is stored so that you will see the same relevant local information when you return to the site. Saving your preferences with cookies, such as your preferred language, prevents you from having to set your preferences repeatedly. Please review your web browser “Help” file to learn the proper way to modify your cookie settings. If you delete, or choose not to accept cookies from our Site, you may not be able to utilize all our Services to their fullest potential.

    Web Beacons
    Some of our webpages contain web beacons which we use to help deliver cookies on our websites, count users who have visited those websites and deliver co-branded services. In addition to placing web beacons on our own websites, we sometimes work with other companies to place our web beacons on their websites or in their advertisements. This helps us to, for example, develop statistics on how often clicking on an advertisement on pro-tips.com results in a purchase or other action on the advertiser’s website. It also allows us to understand your activity on the website of a pro-tips.com Provider in connection with your use of pro-tips.com Services.

    Pro-tips.com Sites often contain web beacons or similar technologies from third-party analytics providers such as Google Analytics which help us compile aggregated statistics about the effectiveness of our promotional campaigns or other operations. Google Analytics helps us perform marketing analytics and to collect behavioral information about how you use our site or other websites.

    In addition to cookies and web beacons, our Services can also use other similar technologies to store and read data files on your computer:
    Location: We may collect and store information about your location if you enable your computer or mobile device to send us location information and provide us with your consent to do so. This will enable us to collect, share and process information about your specific location to enhance our Services and provide better offers to you, using things like GPS or Wi-Fi access point information. We may also use information like your IP address or other device identifiers for approximate location information, like your city or state.
    Contacts: When you invite your friends to join our Site by providing their contact information or allowing us to use your address book from your computer, mobile device, or other sites, we may use and store your friends’ contact information.

    HOW DO WE USE THE INFORMATION WE COLLECT

    We may use your collected information, for example, to:

    • Identify you when you visit our websites.
    • Deliver the products and services you requested.
    • Improve customer service and create new features and functionality.
    • Improve our Site.
    • Personalize your user experience such as remembering your information so you don’t have to re-enter it the next time you visit our Site.
    • Communicate with you about products or services that may be of interest to you.
    • Provide customized advertisements, content, and information.
    • Manage our business.
    • Conduct analytics.
    • Assist in fraud detection and information security.
    • Understand and analyze usage trends and preferences of our users across different devices.
    • Send you promotional materials, offers, and/or messages from third parties we work with.

     

    WHO DO WE SHARE YOUR INFORMATION WITH?

    We may share your information with our Providers in connection with providing the products and services you requested. For example, we may share your personal information, such as your name, email, address and social security number with credit reporting agencies to verify your identity in obtaining your credit score or other financial information (when requesting your credit report and score on your behalf, we do not do a hard inquiry; rather, we do a soft inquiry of your credit report, however, if you apply for a line of credit or a loan directly with one or more of our third-party Providers, they may make a hard credit inquiry of your credit file before approving your application.).

    We may share information collected directly from you, for example:

    1. When you request to prequalify for a loan or credit card on our Site.
    2. When you request additional or personalized information regarding financial products from third-party financial service aggregators we partner with.
    3. When you request access to your credit report or score.
    4. When you request access to banking, credit card, retirement or investment products on our Site.
    5. When you report a complaint about a product or Provider featured on our Site.
    6. When you request answers or advice through our Site in which case we may provide your information to third-party experts, advocates and advisors.

    We may share automatically collected information from you such as your IP address with our Providers when you leave our Site and go to a third-party site to request information or apply for financial products.

    We may share your credit report and other personal information with our Providers in order to provide you with recommendations on financial products and services that might be of interest to you.

    We may share your information with third-party Providers to support our own internal and business operations. In such cases, service Providers may use the information only as necessary to provide the services to us and are contractually required to keep your information confidential and secure.

    When you choose to share your information on a publicly accessible area of our Site such as a public profile page or any section where you can publicly submit questions to us or our third-party Providers, that information will be available to anyone who is able to access that content, including other users.  When you post things like photos or videos on our Site, if applicable, we may also receive additional related data (or metadata), such as the time, date, and place you took the photo or video.  Please also keep in mind that whenever you voluntarily make other personal information (e.g. your home address) available online for viewing by third parties by posting it on our Site, that information is public and can be seen, collected and used by others. We cannot be responsible for any unauthorized use of such information.

    We may offer contests, sweepstakes or other promotions with third-party Providers. If you decide to enter a contest, sweepstakes or promotion that is sponsored by a third-party Provider, the information that you provide will be shared with us and with them.

    We may ask if you would like us to share your information with other unaffiliated third parties who are not described elsewhere in this policy.

    We may share aggregate analytics with third-party Providers about how users interact with our Site, including usage patterns for certain programs, content, services, advertisements, promotions and/or functionality.

    We may disclose your information if required to do so by law or in the good-faith belief that such action is necessary to comply with state and federal laws (such as copyright law), in response to a court order, judicial or other government subpoena or warrant or to otherwise cooperate with law enforcement activity.  We may also disclose your information when we believe it’s appropriate in order to investigate, prevent, or take action regarding actual or suspected illegal activity or other wrongdoing; to protect and defend the rights, property, or safety of our business, our users, our employees or others.

    We may disclose your information in connection with a substantial corporate transaction involving our business, such as a sale of pro-tips.com or any entity, brand or division thereof, a divestiture, merger, consolidation, asset sale or bankruptcy.

    We may share information with third parties that is not personally identifying, such as aggregated or anonymized data, in our discretion, where not prohibited by law.

    Some of our Websites may include features that are designed to permit interactions that you initiate between our Site and third-party websites or services, including third-party social networks.  For example, you may be able to “like” or “share” content from our Site on other websites or services, such as Facebook, Twitter, Instagram, YouTube, and LinkedIn.

    If you use these social features on our Site, both pro-tips.com and the third-party services that operate those social features may have access to certain information about you and your use of both our Site and theirs. The information we collect in connection with your use of social features, such as usage information, is subject to this Privacy Policy. The information collected and stored by the third parties remains subject to those third parties’ privacy practices, including whether the third parties continue to share information with us, the types of information shared, and your choices with regard to what is visible to others on those third-party websites or services.

    The collection and use of your information by Providers on our Site is subject to each Provider’s privacy policy and terms of use.  Creditandebt.org has no control over the means by which a Provider uses or discloses your information.  The privacy policies of our Providers may differ from ours. If you request products and services from a Provider on our Site, they may directly contact you with quotes or information via telephone, fax, and/or email. You may also receive telemarketing calls from them even if you are on the National Do-Not-Call Registry or any other similar registry. Please note that these Providers may retain or use your information whether or not you use their services.

    HOW DO WE PROTECT YOUR INFORMATION

    We follow industry standard security measures (including physical, electronic, and procedural measures) to help safeguard your information from unauthorized access and disclosure. We also require employees to comply with information security safeguards, we use encryption in the transmission of your information between your system and ours, and we use firewalls and other intrusion detection and prevention controls to help prevent unauthorized persons from gaining access to your information.We regularly back up the information we collect online to protect against loss. We may keep your information as long as is required by law. If you terminate your Member account, we may retain your data for a period of time in our active systems in order to ensure our ability to satisfy the authorized uses under this Privacy Policy. For example, we may use retained data to prevent, investigate, or identify possible wrongdoing in connection with the Site or to comply with legal obligations. Please note that information may exist in backup storage even after it has been removed from our active databases.

    However, no data transmission over the internet or any wireless network can be guaranteed to be one hundred percent (100%) secure. As a result, while we strive to protect your information, you acknowledge that there are security and privacy limitations of the internet that are beyond our control; the security, integrity and privacy of any and all information and data exchanged between you and us through this site cannot be guaranteed; and any such information and data may be viewed or tampered with in transit by a third-party. We make no warranty, express, implied or otherwise, that we will prevent unauthorized access to your private information.

    ADVERTISING

    Advertising allows us to provide, support, and improve some of our Services. Pro-tips.com does not use what you say in email, chat, video calls or voice mail, or your documents, photos, or other personal files to target ads to you. We use other data for advertising in our Services and on third-party properties.

    The ads that you see may be selected based on data we process about you, such as your interests and favorites, your location, your transactions, how you use our Services, your search queries, the content you view, demographic data, location data and the information we may collect about you from the sites and apps of our advertisers and Providers.

    CHAT BOT DISCLOSURE

    Our pro-tips.com chat bot is enabled by ManyChat.com Inc. The ManyChat Bot is a set of web-services that enable intelligent services and connections using conversation channels you authorize. As a service Provider, ManyChat will transmit content you provide to our bot/service in order to enable the service. Your interactions with the bot/service are subject to ManyChat’s applicable terms of use, privacy and data collection policies.

    UPDATING YOUR MEMBER ACCOUNT INFORMATION

    Corrections or updates to your Member account information, including your email address, mailing address and credit card information, can be made through your Member account.

    OPT-OUT CHOICES 

    You can choose whether you wish to receive promotional communications from pro-tips.com by email, SMS, physical mail, and telephone. If you receive promotional email or SMS messages from us and would like to opt-out, you can do so by following the directions in that message.There are a number of other ways to opt-out of having your online activity and device data collected by us:

    • Blocking cookies in your browser.  Most browsers let you remove or reject cookies, including cookies used for interest-based advertising.  To do this, follow the instructions in your browser settings.  Many browsers accept cookies by default until you change your settings.
    • Blocking advertising ID use in your mobile settings.  Your mobile device settings may provide functionality to limit use of the advertising ID associated with your mobile device for interest-based advertising purposes.
    • Use of plug-ins or browsers with privacy features.  You can block our websites from setting cookies by using a browser with privacy features or installing browser plugins and configuring them to block third-party cookies/trackers.

    Opt-out directly with our Providers.  The following advertising partners offer opt-out features that let you opt-out of use of all or some your information for interest-based advertising:

    Google:https://adssettings.google.com
    Facebook:https://www.facebook.com/about/ads
    Twitter:https://twitter.com/personalization

    Opt-out directly with the advertising industry.  You can also opt-out directly with the following interest-based advertising companies:
    Digital Advertising Alliance: http://optout.aboutads.info
    Network Advertising Initiative: http://optout.networkadvertising.org/?c=1

    Note that because these opt-out mechanisms are specific to the device or browser on which they are exercised, you will need to opt-out on every browser and device that you use.

    HOW TO CONTACT US

    If you have any questions about this Privacy Policy, please contact us at 555 Anton Blvd, Costa Mesa CA 92626; contact@pro-tips.com

    CHANGES AND UPDATES TO THIS PRIVACY POLICY

    We may find it necessary or be legally obligated to update this Privacy Policy from time to time, so please review it frequently. When we do, we will post those changes on this page so that you are always aware of the information we collect, how we use it and under what circumstances we disclose it. You acknowledge that this Privacy Policy is part of our site Terms and Uses, and by accessing or using our Site, you agree to be bound by all of its terms and conditions. If you do not agree to these terms, please do not access or use our Site. Your use of this Site after such modifications will constitute your acknowledgment of the modified Privacy Policy, and your agreement to abide and be bound by it. For the avoidance of doubt, disputes arising hereunder will be resolved in accordance with the Privacy Policy in effect at the time the dispute arose.

    PRIVACY STATEMENT-CALIFORNIA 

    This California Consumer Privacy Act Disclosure (“CCPA Disclosure”) addresses how pro-tips.com (collectively “we”, “us”, “our,” or “pro-tips.com”) collect, use, and share your “Personal Information” as defined in the California Consumer Privacy Act (“CCPA”)Cal. Civ. Code §1798.100 et seq. This CCPA Disclosure applies solely to visitors, users, and others who reside in the State of California (“consumers” or “you”) and describes certain rights under the CCPA regarding your personal information, including:

    • the right to request the specific pieces of personal information we collected about you; the categories of personal information we collected; the categories of sources used to collect the personal information; the business or commercial purposes for collecting your personal information; and the categories of third parties with whom we share your personal information each as it pertains to our activities in the preceding twelve (12) months;
    • the right to request, on legitimate grounds, deletion of your personal information that we collected;
    • the right to have someone you authorize make a request on your behalf; and
    • the right not to be discriminated against for exercising any of these rights.

    We also must provide in this online disclosure certain details about our collection and handling of categories of personal information. The information that follows shows the types of personal information we may collect about California residents who are subject to the CCPA, the sources from which we collect it, and the ways in which we use and disclose it.

    INFORMATION WE COLLECT

    We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device (“personal information”). In particular, we have/will collect the following categories of personal information from consumers within the last/next twelve (12) months

    Category Examples Collected
    A. Identifiers. A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, Social Security number, driver’s license number, passport number, or other similar identifiers. YES
    B. Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)). A name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver’s license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. Some personal information included in this category may overlap with other categories. YES
    C. Protected classification characteristics under California or federal law. Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information). YES
    D. Commercial information. Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies. YES
    E. Biometric information. Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as, fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data. NO
    F. Internet or other similar network activity. Browsing history, search history, information on a consumer’s interaction with a website, application, or advertisement. YES
    G. Geolocation data. Physical location or movements. YES
    H. Sensory data. Audio, electronic, visual, thermal, olfactory, or similar information. NO
    Current or past job history or performance evaluations. NO
    J. Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99)). Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records. NO
    K. Inferences drawn from other personal information. Profile reflecting a person’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes. NO

    Personal information does not include:

    • Publicly available information from government records.
    • De-identified or aggregated consumer information.
    • Information excluded from the CCPA’s scope, like:
      • health or medical information covered by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the California Confidentiality of Medical Information Act (CMIA) or clinical trial data;
      • personal information covered by certain sector-specific privacy laws, including the Fair Credit Reporting Act (FRCA), the Gramm-Leach-Bliley Act (GLBA) or California Financial Information Privacy Act (FIPA), and the Driver’s Privacy Protection Act of 1994.

    HOW DO WE COLLECT YOUR INFORMATION?

    We obtain the categories of personal information listed above from the following categories of sources:

    • Directly from our clients or their agents. For example, from documents that our clients provide to us related to the services for which they engage us.
    • Indirectly from our clients or their agents. For example, through information we collect from our clients in the course of providing services to them.
    • Directly and indirectly from activity on our website.  For example, from submissions through our website portal or website usage details collected automatically.
    • From third-parties that interact with us in connection with the services we perform. For example, from government agencies when we prepare readiness assessments for projects that receive government funding.

    USE OF PERSONAL INFORMATION

    Business and Commercial Purposes for Use of Personal Information:

    • Providing and maintaining our products and services
    • Verifying your identity
    • Detecting and preventing fraud
    • Protecting against security risks
    • Advertising and marketing
    • Conducting research and data analysis
    • Maintaining our facilities, systems, and infrastructure
    • Improving our products and services
    • Carrying out our legal and business purposes, such as complying with federal, state, or local laws, responding to civil, criminal, or regulatory lawsuits or investigations, exercising our rights or defending against legal claims, resolving complaints and disputes, performing compliance activities, performing institutional risk control, and otherwise operating, managing, and maintaining our business
    • As otherwise disclosed to you at or before the point of collecting your personal information

    We may also use personal information relating to California residents for one or more of the specific “business purposes” listed in the CCPA:

    • Certain auditing and measurement purposes, such as counting ad impressions to unique visitors, verifying positioning and quality of ad impressions, and auditing compliance with applicable standards
    • Detecting security incidents, protecting against malicious, deceptive, fraudulent, or illegal activity, and prosecuting those responsible for that activity
    • Debugging to identify and repair errors that impair existing intended functionality
    • Short-term, transient use
    • Performing services on behalf of pro-tips.com or its service Providers, including maintaining or servicing accounts, providing customer service, processing or fulfilling orders and transactions, verifying customer information, processing payments, providing financing, providing advertising or marketing services, providing analytic services, or providing similar services on behalf of pro-tips.com or its service Providers
    • Undertaking internal research for technological development and demonstration
    • Undertaking activities to verify or maintain the quality or safety of a service that is owned or controlled by pro-tips.com, and to improve, upgrade, or enhance the service that is owned or controlled by pro-tips.com

    We will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes without providing you notice.

    DISCLOSURE OF PERSONAL INFORMATION

    In the past 12 months, we have/will disclose each of the above-listed categories of personal information for our business purposes to one or more of the following categories:

    • You and, where appropriate, your family, your associates and your representatives/li>
    • Anti-fraud services
    • Accountants, auditors, financial advisors, lawyers and other outside professional advisors to Chase, subject to confidentiality
    • Data aggregation services
    • Accreditation bodies
    • Third party service Providers (such as payment services Providers; shipping companies; etc.)
    • Governmental, legal, regulatory, or other similar authorities and/or local government agencies, upon request or where required
    • Other third parties to comply with legal requirements such as the demands of applicable subpoenas and court orders; to verify or enforce our terms of use, our other rights, or other applicable policies; to address fraud, security or technical issues; to respond to an emergency; or otherwise to protect the rights, property or security of our customers or third parties
    • Any relevant third-party acquirer(s), in the event that we sell or transfer all or any relevant portion of our business or assets (including in the event of a reorganization, dissolution or liquidation)

    DO WE SELL ANY PERSONAL INFORMATION?

    Pro-tips.com does not sell any consumer personal information.

    YOUR RIGHTS AND CHOICES

    The CCPA provides consumers (California residents) with specific rights regarding their personal information. This section describes your CCPA rights and explains how to exercise those rights.

    Access to Specific Information and Data Portability Rights

    You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months. Once we receive and confirm your verifiable consumer request, we will disclose to you:

    • The categories of personal information we collected about you.
    • The categories of sources for the personal information we collected about you.
    • Our business or commercial purpose for collecting or selling that personal information.
    • The categories of personal information we disclosed to third parties and the categories of third parties to whom we disclosed personal information.
    • The specific pieces of personal information we collected about you.

    Deletion Request Rights
    You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service Providers to delete) your personal information from our records, unless an exception applies.
    We may deny your deletion request if retaining the information is necessary for us or our service Providers to:

    1. Complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you.
    2. Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
    3. Debug products to identify and repair errors that impair existing intended functionality.
    4. Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
    5. Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 seq</i).
    6. Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information’s deletion may likely render impossible or seriously impair the research’s achievement, if you previously provided informed consent.
    7. Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.
    8. Comply with a legal obligation.
    9. Make other internal and lawful uses of that information that are compatible with the context in which you provided it.

    Exercising Access, Data Portability, and Deletion Rights

    To exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request to us by either:

    • Calling us at 949-614-1036
    • Visiting creditandebt.org

    Only you or a person that you authorize to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child.

    You may only make a verifiable consumer request for access or data portability twice within a 12-month period. The verifiable consumer request must:

    • Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative.
    • Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

    We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you.  Making a verifiable consumer request does not require you to create an account with us.  We will only use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.

    Response Timing and Format

    We endeavor to respond to a verifiable consumer request within forty-five (45) days of its receipt.  If we require more time, we will inform you of the reason and extension period in writing.  If you have an account with us, we will deliver our written response to that account.  If you do not have an account with us, we will deliver our written response by mail or electronically, at your option.  Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request’s receipt.  The response we provide will also explain the reasons we cannot comply with a request, if applicable.  For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.

    We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded.  If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

    NON-DISCRIMINATION

    We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:

    • Deny you goods or services.
    • Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
    • Provide you a different level or quality of goods or services.
    • Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.

    CHANGES TO OUR PRIVACY NOTICE

    We reserve the right to amend this privacy notice at our discretion and at any time. When we make changes to this privacy notice, we will post the revised CCPA Disclosure on our website.

    CONTACT INFORMATION

    If you have any questions or comments about this notice, our Privacy Statement, the ways in which we collect and use your personal information, your choices and rights regarding such use, or wish to exercise your rights under California law, please do not hesitate to contact us at:

    Phone:
    Website: pro-tips.com
    Email: contact@pro-tips.com

    Postal Address:
    ProTips, LLC
    Attn: CCPA
    555 Anton Blvd, Costa Mesa CA 92626

    Terms of use

    Consent

    ProTips, LLC dba Pro-tips.com is an independent for-profit marketing lead generator and personal financial services company.  Pro-tips.com is compensated by its partners which may influence which products we feature and where those sponsored products may appear on our websites, however, Pro-tips.com does not include every company or financial product on the market.

     

    Overview

    This webpage contains the Terms of Use governing your access to and use of the Pro-tips.com websites (the “Website(s)” or “Site(s)”).  By using the information, tools, features and functionality located on Pro-tips.com (together the “Services”), you agree to be bound by these Terms of Use whether you are a “Visitor” (which means that you are simply browsing the Pro-tips.com Website) or you are a “Member” (which means that you have registered an account with us – see below). The term “you” or “User” refers to either a Visitor or a Member. The term “we” or “us” refers to Pro-tips.com, a dba of ProTips, LLC., a California Limited Liability Corporation whose principal office is located at 555 Anton Blvd, Costa Mesa CA 92626.  You agree that by using this Site, you represent that you are a U.S. resident and at least eighteen (18) years old.  This Site is not intended for use by children and we do not knowingly collect information about children through our Sites. If we learn that we have collected or received personal information from a person under eighteen (18) years of age without verification or parental consent, we will delete the information.  This Site is governed by the laws of the United States and is intended for the enjoyment of individuals connected to the internet from a physical location within the United States. We make no representation that this Site is governed by or operated in accordance with the laws of any other nation.

    You may not use this Site and may not accept these Terms of Use if: (a) you do not have the requisite capacity to form a binding contract; (b) you are a person barred from receiving the Services under the laws of the United States or any local or national jurisdiction from which you are accessing or using the Services; (c) you work for or advise a competitor of ours; (d) we have previously banned you from using the Services; or (e) we closed your Member account.

    Moreover, when we refer to our “Services,” we mean all products and services owned and operated by Pro-tips.com, or any of its affiliated companies, including the content, features, tools, data, software and functions made available by Pro-tips.com, our mobile applications, and other websites or applications we operate, unless those websites or applications have posted separate or additional terms of service.

     

    Registering As A Member For Free To Receive Additional Services:

    Registering for a Member account with us will give you access to additional services like free credit scores, credit reports, credit monitoring, identity theft monitoring, educational materials, personalized offers for products and services from our partner providers (“Providers”) such as credit card companies, mortgage brokers, insurance agents, financial professionals and any future features we may develop all of which will allow you to comparison shop for financial services and products.  Members will be able to receive suggestions for next steps in building financial health, simulate the impact a potential action may have on their credit score, assess each area of credit health (i.e. payment, history, number of accounts, credit inquiries, derogatory marks, etc.), receive tailored recommendations on how to save on financial products, connect directly with their checking and savings accounts, monitor their spending and track purchases, receive information on automobile, recreational vehicle and watercraft insurance, credit cards, student loans, home equity and personal loans, debt relief services and access a variety of resources to learn about complex financial concepts.

    Your Member enrollment may also include access to mobile text messages relating to a Provider’s products and services, including alerts that are sent on a daily, weekly or monthly basis. These features may include, without limitation, the ability to upload Services content to your mobile phone, receive Services messages on your mobile phone, download applications to your mobile phone or access the Services features on your mobile phone. Standard messaging, data and other fees may be charged by your carrier. Your carrier may prohibit or restrict certain features of the Services and certain features may be incompatible with your carrier or mobile device. Contact your carrier with questions regarding these issues. By using the mobile features, you agree that Pro-tips.com may send communications to your mobile device and collect information from your device as described in our Privacy Policy. You agree to notify Pro-tips.com of any changes to your mobile number and update your account to reflect any such changes.

    We do not endorse or recommend the products or services of any Providers, and we are not acting as your agent or advisor. We do not make any warranties or representations regarding the quotes, fees, terms, rates, coverage or services offered or made available by any Provider and do not guarantee they are the best available.  We do not validate or investigate the licensing, certification or other requirements and qualifications of any Provider as it is your responsibility to do so.  We are not liable for any losses, costs, damages, claims or use or disclosure of your information in connection with, arising from, or related to, your use of a Provider’s products or services. The content on our Site is broad in scope and is intended only to assist in making financial decisions and may not be appropriate for your personal situation.  We urge you to obtain the advice of financial advisors, insurance agents, brokers or other qualified professionals who are fully aware of your individual circumstances before you make any financial decisions.

    We are not a lending institution, insurance provider, credit repair organization, credit counselor, or financial or legal advisor and our Services are not endorsed or affiliated with the Financial Industry Regulatory Authority, Inc. (“FINRA”).  We do not issue mortgages, credit cards, insurance coverage or any other financial products.  Instead, we, through our contacts may help connect you with Providers that might meet your needs based on the information provided by you. Any services you are offered are the responsibility of the participating Provider and will vary based upon your request, your particular financial situation and the criteria determined by the various Providers to whom you are matched.  We do not guarantee that any Provider will make you an offer for services.

    When you register for a Member account or otherwise request Services through our Website, you understand and agree that you have established a business relationship with us.  Accordingly, we may send your information to certain affiliates and third parties.  If you submit a request for services to a particular Provider containing your electronic signature, you are providing express written consent for them to contact you directly via mail, telephone, text message, fax, email or other means.  As a result, you may receive telemarketing calls from the Provider using an automatic telephone dialing system or an artificial or prerecorded message even if you are on any federal, state, local, internal or corporate do-not-call registry.

    Registering for a Member will require you to provide us with certain personal identifying information including but not limited to name, address, phone number, email, date of birth, social security number, employment, medical history and financial information.  If you do not provide this information, we will not be able to register you as a Member.  Pro-tips.com is not responsible for any errors or delays in responding to a request or referral form caused by, including but not limited to, an incorrect email address or other information provided by you or other technical problems beyond our reasonable control.

    By creating a Member account, you understand and consent to Pro-tips.com receiving and accessing consumer report information about you from one or more credit bureaus so that we may use and analyze your information as follows, to: (a) present you an overview of your credit profile including detailed information where available; (b) provide you with customized recommendations and general information; (c) serve you targeted ads and other communications based on your information, (d) identify affiliate and non-affiliate Providers that may be able to provide valuable services to you; (e) perform analysis and data modeling in order to offer you better Services in the future. For as long as you maintain a Member account, you are providing express written consent for us to maintain and share information provided by you and about you to/from third parties.

    While no data transmission over the internet or information storage technology can be guaranteed to be one hundred percent (100%) secure, Pro-tips.com understands your concerns with the safety of your personal information. The following is a summary of the measures we take to protect your information and descriptions of ways we implement these measures for different types of information you may provide to us.

    Transmissions between Pro-tips.com, banks, lenders, credit reporting agencies, etc. are encrypted using public key cryptography algorithms with a minimum key size of 128 bits.  Secure Sockets Layer secures and prevents third parties from intercepting and reading your personal information; only we can decode the encryption.

    Firewalls are special purpose devices that protect and screen-out malicious attempts to access information and networks. Pro-tips.com deploys state of the art firewalls to protect our resources and consumer data from internal and external threats.

    Registering for a Member account is optional and if at any time you desire to terminate your Member account, you may do so with no further obligations.  We do not delete information about you upon deactivation of your account. Although your deactivated status is reflected promptly in our user database, we may retain the information you submit for a variety of purposes, including legal compliance, backups and archiving, prevention of fraud and abuse and analytics.

    You may only register for a Member account if you are eighteen (18) years of age or older and have a valid U.S. social security number.

    All information you provide to us about yourself and your third-party financial accounts must be true, accurate, current and complete.  You are required to keep all information up to date and accurate.  You may not register a Member account for anyone other than yourself and agree to immediately notify us of any unauthorized use of your account.  You agree not to misrepresent your identity, your personal information or your third-party account information.  Any person attempting to access any of our Services without authorization may be subject to prosecution.

    By registering for a Member account, you accept all responsibility for maintaining the confidentiality of your password, controlling and limiting access to your account and for all activities that occur under your account or password. You may not sell, transfer or assign your account.

    When you register for a Member account with us, you provide us with the following specific consents:

    “I understand that I am providing ‘written instructions’ in accordance with the Fair Credit Reporting Act (“FCRA”) and other applicable laws for Pro-tips.com and its employees, agents, subsidiaries, affiliates, contractors, third-party data sources and suppliers to obtain and exchange information about me with third parties at any time for so long as I have an active account. This includes but is not limited to a copy of my consumer credit report and score from consumer reporting agencies as well as exchanging credit data with lenders to identify offers that I may be prequalified for.  I also agree that Pro-tips.com may use and analyze my information, including but not limited to: (a) providing me with a better experience; (b) providing me with customized recommendations and general information; (c) serving me targeted offers and other communication based on my information; (d) computing statistical analysis; and (e) aggregating my data with other users data and publishing the results in a way that cannot be linked back to me.

    I further understand that I am authorizing Pro-tips.com to retain a copy of all such information received from me, including the information I am submitting through the Member registration process or that I provide to Pro-tips.com from time to time, either directly or indirectly, and to use that information to match me with product and services offers from Pro-tips.com’s marketing partners.”

    A summary of your major rights under the Fair Credit Reporting Act (“FCRA”):

    • You must be told if information in your file has been used against you. Anyone who uses a credit report or another type of consumer report to deny your application for credit, insurance, or employment – or to take another adverse action against you – must tell you, and must give you the name, address, and phone number of the agency that provided the information.
    • You have the right to know what is in your file. You may request and obtain all the information about you in the files of a consumer reporting agency (your “file disclosure”). You will be required to provide proper identification, which may include your Social Security number. The three (3) national credit repositories may be contacted at the following:

    Experian®: 1-888-397-3742

    Equifax®: 1-800-685-1111

    TransUnion®: 1-800-916-8800

    • In many cases, the disclosure will be free. You are entitled to a free file disclosure if:
    • a person has taken adverse action against you because of information in your credit report;
    • you are the victim of identity theft and place a fraud alert in your file;
    • your file contains inaccurate information as a result of fraud;
    • you are on public assistance;
    • you are unemployed but expect to apply for employment within sixty (60) days.

    In addition, all consumers are entitled to one (1) free disclosure every twelve (12) months upon request from each nationwide credit bureau and from nationwide specialty consumer reporting agencies. To request your free annual report under the FCRA, you must go to www.annualcreditreport.com or call 1-877-322-8228. See www.consumerfinance.gov/learnmore for additional information.

    • You have the right to ask for a credit score. Credit scores are numerical summaries of your credit-worthiness based on information from credit bureaus. You may request a credit score from consumer reporting agencies that create scores or distribute scores used in residential real property loans, but you will have to pay for it. In some mortgage transactions, you will receive credit score information for free from the mortgage lender.
      You have the right to dispute incomplete or inaccurate information. If you identify information in your file that is incomplete or inaccurate, and report it to the consumer reporting agency, the agency must investigate unless your dispute is frivolous. See www.consumerfinance.gov/learnmore for an explanation of dispute procedures. Consumer reporting agencies must correct or delete inaccurate, incomplete, or unverifiable information. Inaccurate, incomplete, or unverifiable information must be removed or corrected, usually within thirty (30) days. However, a consumer reporting agency may continue to report information it has verified as accurate. Consumer reporting agencies may not report outdated negative information. In most cases, a consumer reporting agency may not report negative information that is more than seven (7) years old, or bankruptcies that are more than ten (10) years old. Access to your file is limited. A consumer reporting agency may provide information about you only to people with a valid need – usually to consider an application with a creditor, insurer, employer, landlord, or other business. The FCRA specifies those with a valid need for access. You must give your consent for reports to be provided to employers. A consumer reporting agency may not give out information about you to your employer, or a potential employer, without your written consent given to the employer. Written consent generally is not required in the trucking industry. For more information, go to www.consumerfinance.gov/learnmore. You may limit “prescreened” offers of credit and insurance you get based on information in your credit report. Unsolicited “prescreened” offers for credit and insurance must include a toll-free phone number you can call if you choose to remove your name and address form the lists these offers are based on. You may opt out with the nationwide credit bureaus at 1-888-5-OPTOUT (1-888-567-8688).The following FCRA right applies with respect to nationwide consumer reporting agencies:

     

    Consumers Have The Right To Obtain A Security Freeze

    You have a right to place a “security freeze” on your credit report, which will prohibit a consumer reporting agency from releasing information in your credit report without your express authorization. The security freeze is designed to prevent credit, loans, and services from being approved in your name without your consent. However, you should be aware that using a security freeze to take control over who gets access to the personal and financial information in your credit report may delay, interfere with, or prohibit the timely approval of any subsequent request or application you make regarding a new loan, credit, mortgage, or any other account involving the extension of credit.

    As an alternative to a security freeze, you have the right to place an initial or extended fraud alert on your credit file at no cost. An initial fraud alert is a one (1) year alert that is placed on a consumer’s credit file.  Upon seeing a fraud alert display on a consumer’s credit file, a business is required to take steps to verify the consumer’s identity before extending new credit.  If you are a victim of identity theft, you are entitled to an extended fraud alert, which is a fraud alert lasting seven (7) years.

    A security freeze does not apply to a person or entity, or its affiliates, or collection agencies acting on behalf of the person or entity, with which you have an existing account that requests information in your credit report for the purposes of reviewing or collecting the account. Reviewing the account includes activities related to account maintenance, monitoring, credit line increases, and account upgrades and enhancements.

    You may seek damages from violators. If a consumer reporting agency, or, in some cases, a user of consumer reports or a furnisher of information to a consumer reporting agency violates the FCRA, you may be able to sue in state or federal court. Identity theft victims and active-duty military personnel have additional rights. For more information, visit www.consumerfinance.gov/learnmore.

     

    Important Information About VantageScore

    VantageScore 3.0 is a credit scoring model developed by the three (3) major nationwide credit reporting agencies, Experian®, TransUnion®, and Equifax® and has a scoring range of 300 to 850. VantageScore 3.0 is used by some but not all creditors and lenders. High scores represent a greater likelihood that you’ll pay back your debts while low scores indicate that you may be a higher risk.  Your credit file information can vary between these three (3) agencies because some lenders report your credit history to only one or two of them.  So your credit scores can vary if the information each agency has on file for you is different. Since the information in your file can change over time, your credit score may also be different from day-to-day.   Some creditors and lenders do not use VantageScore 3.0, so you may be given another credit score that’s substantially different from your VantageScore.

     

    Access To Services

    Your access and use of our Services may be interrupted from time to time for any of several reasons, including, without limitation, the malfunction of equipment, periodic updating, maintenance or repair or other actions that we, in our sole discretion, may elect to take. We reserve the right to suspend or discontinue the availability of our Services and/or any portion or feature of our Services at any time in our sole discretion and without prior notice.  If Pro-tips.com disables access to your Member account, you may be prevented from accessing the Services, your account details, or any files or other content related to your account.

    Any action by you that, in our sole discretion: (i) violates the terms and conditions of these Terms of Use and/or Privacy Policy; (ii) restricts, inhibits or prevents any access, use or enjoyment of our Services; or (iii) through the use of our Services, defames, abuses, harasses, offends or threatens any other party, shall not be permitted and may result in your loss of the right to access and use our Services. You shall not modify, scrape, embed, or frame our Services without our prior written permission.

     

    Costs For Connecting To Our Site

    You are responsible for obtaining and maintaining all telephone, computer hardware, internet access services and other equipment or services needed to access and use our Site, and all costs and fees associated with internet access or long-distance charges incurred with regard to your access and use of our Site and our Services.

    If we provide aspects of our Site via an application for your mobile or other device, please be aware that your carrier’s normal rates and fees may apply.

     

    Changes To These Terms of Use

    Pro-tips.com may, at any time, for any reason and without notice, make changes to (i) this Website, including its look, feel, format, and content, as well as (ii) the products and/or services as described in this Website. Any modifications will take effect when posted to the Website. Therefore, each time you access the Website, you will need to review these Terms of Use upon which access and use of this Website is conditioned. By your continuing use of the Website after changes are posted, you will be deemed to have accepted such changes.

     

    Privacy Surrounding Your Personal Information

    For information about our privacy policy and data security practices, please read our Privacy Policy which is hereby incorporated in these Terms of Use. The Privacy Policy explains how Pro-tips.com treats your personal information and may be updated from time to time. If updates are made, the changes will be effective upon posting of the edited Privacy Policy on our Website.

     

    Jurisdiction

    This Website is directed to those individuals and entities located in the United States. It is not directed to any person or entity in any jurisdiction where (by reason of nationality, residence, citizenship or otherwise) the availability of the Website and its content, including its products and services, are unavailable or otherwise contrary to local laws or regulations. If this applies to you, you are not authorized to access or use any of the information on this Website. Pro-tips.com makes no representation that the information, opinions, advice or other content on the Website is appropriate or that its products and services are available outside of the United States. Those who choose to access this Website from other locations do so at their own risk and are responsible for compliance with applicable local laws.

     

    Patents

    Technologies and processes embodied or used by this Site are covered under one or more patents filed by Pro-tips.com or its Providers with the United States Patent Trademark Office.

     

    Copyrights

    The materials on this Site, as well as the organization and layout of this Site, are copyrighted and are protected by United States and international copyright laws and treaty provisions. You may access, download and print materials on this Website solely for your personal and non-commercial use; however, any printout of this Site or portions of the Site must include Pro-tips.com’s copyright notice. No right, title or interest in any of the materials contained on this Site is transferred to you as a result of accessing, downloading or printing such materials. You may not copy, modify, distribute, transmit, display, reproduce, publish, decompile, reverse engineer, or disassemble the content of any part of this Site; create derivative works from, link to or frame in another website, use on any other website, transfer or sell any information obtained from this Site without the prior written permission of Pro-tips.com.

     

    Trademarks and Intellectual Property

    Pro-tips.com (including the Pro-tips.com name and logo) and all other related logos are trademarks and service marks of Pro-tips.com. You may not use, copy, display, distribute, modify or reproduce any of the Pro-tips.com trademarks found on the Site except in accordance with written authorization by us. Other company product and service names and logos used and displayed on this Site may be trademarks or service marks owned by Pro-tips.com’s Providers.  We make no proprietary claim as to any third-party names, trademarks or service marks appearing on our Site as they are the property of their respective owners.

    The information, advice, data, software and content viewable on, contained in, or downloadable from our Site including, without limitation, all text, graphics, charts, pictures, photographs, images, videos, line art, icons and renditions, are copyrighted by, or otherwise licensed to us or our Providers.

    All software used on or within our Site is our property or the property of our software vendors and is protected by copyright law. Viewing, reading, printing, downloading or otherwise using any content on our Site does not entitle you to any ownership or intellectual property rights to the content of the software.

     

    Opt-Out

    You may opt out of receiving calls/texts from Pro-tips.com at any time by engaging in any of the following reasonable means: (1) emailing contact@pro-tips.com to expressly state in writing that you no longer wish to be contacted; (2) notifying a Pro-tips.com customer service representative that you are revoking your consent to be contacted, or (3) responding to any SMS, mobile, or text message you receive from Pro-tips.com in accordance with the express written instructions of that particular messaging program.  You may also notify any particular Provider directly if you no longer want to receive communications from them.  Pro-tips.com is not responsible for a Provider’s failure to follow your instructions to stop contacting you.

    If you use our Mobile Applications, we may send you push notifications from time-to-time via our mobile application in order to provide or alert you to service-related announcements or information on products, services, special deals, or promotions. If you do not wish to receive these types of communications, you may turn them off in your mobile Device settings.

    Even if you opt-out, we may still send you service-related announcements, alerts, updates and responses to direct requests you have made. For instance, if our service is temporarily suspended for maintenance, we might send you an email. Generally, you may not opt-out of these non-promotional communications. If you do not wish to receive them, you have the option to terminate your Member account.

     

    Links

    For your convenience, we may provide links to various other websites that may be of interest to you and we may also include features that allow you to connect your Pro-tips.com Member account with accounts or services provided by third parties, such as accounts you maintain with financial institutions or social media platforms like Facebook.  However, Pro-tips.com does not control or endorse such websites and is not responsible for their content nor are we responsible for the accuracy or reliability of any information, data, opinions, advice, or statements contained within such websites. Please read the terms and conditions of any other company or website you may link to from our Website. This Terms of Use policy applies only to Pro-tips.com’s Website and the products and services Pro-tips.com offers. If you decide to access any third-party sites linked to this Website, you do so at your own risk. Pro-tips.com reserves the right to terminate any link or linking program at any time. Pro-tips.com disclaims all warranties, express and implied, as to the accuracy, validity, and legality or otherwise of any materials or information contained on such other websites.

     

    No Unlawful or Prohibited Use

    As a condition of your use of this Website, you warrant to Pro-tips.com that you will not use the Website for any purpose that is unlawful or prohibited by these terms, conditions and notices. You may not use the Website in any manner that could damage, disable, overburden, or impair the Site or interfere with any other party’s use and enjoyment of the Website. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Site.

    You agree that you will not use any robot, spider, scraper, deep link or other similar automated data gathering or extraction tools, program, algorithm or methodology to access, acquire, copy or monitor our Site or any portion of our Site or for any purpose without our prior written permission.  Additionally, you agree that you will not: (i) take any action that imposes, or may impose in our sole discretion an unreasonable or disproportionately large load on our infrastructure; (ii) copy, reproduce, modify, create derivative works from, distribute or publicly display any content (except for your personal information) from our Site without our prior written permission and the appropriate third-party, as applicable; (iii) interfere or attempt to interfere with the proper working of our Site or any activities conducted on our Site; or (iv) bypass any robot exclusion headers or other measures we may use to prevent or restrict access to our Site.  Notwithstanding the foregoing, we grant the operators of public search engines permission to use spiders to copy materials from our Site for the sole purpose and solely to the extent necessary for creating publicly available search indices of the materials on our Site, but not caches or archives of such materials. We reserve the right to revoke these exceptions either generally or in specific cases.

     

    No Spamming

    Gathering email addresses from Pro-tips.com through harvesting or automated means is prohibited. Posting or transmitting unauthorized or unsolicited advertising, promotional materials, or any other forms of solicitation to other users is similarly prohibited.

     

    No Warranties/Limitation of Liability

    THE WEBSITE, AND ANY CONTENT, ARE PROVIDED TO YOU ON AN “AS IS,” “AS AVAILABLE” BASIS WITHOUT WARRANTY OF ANY KIND WHETHER EXPRESS, STATUTORY OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, QUIET ENJOYMENT, SYSTEMS INTEGRATION, ACCURACY, AND NON-INFRINGEMENT, ALL OF WHICH CREDITANDEBT.ORG EXPRESSLY DISCLAIMS. CREDITANDEBT.ORG DOES NOT ENDORSE AND MAKES NO WARRANTY AS TO THE ACCURACY, COMPLETENESS, CURRENCY, OR RELIABILITY OF THE CONTENT, AND CREDITANDEBT.ORG WILL NOT BE LIABLE OR OTHERWISE RESPONSIBLE FOR ANY FAILURE OR DELAY IN UPDATING THE WEBSITE OR ANY CONTENT. WE HAVE NO DUTY TO UPDATE THE CONTENT OF THE WEBSITE.  PRO-TIPS.COM MAKES NO REPRESENTATIONS OR WARRANTIES THAT USE OF THE CONTENT WILL BE UNINTERRUPTED OR ERROR-FREE. YOU ARE RESPONSIBLE FOR ANY RESULTS OR OTHER CONSEQUENCES OF ACCESSING THE WEBSITE AND USING THE CONTENT, AND FOR TAKING ALL NECESSARY PRECAUTIONS TO ENSURE THAT ANY CONTENT YOU MAY ACCESS, DOWNLOAD OR OTHERWISE OBTAIN IS FREE OF VIRUSES OR ANY OTHER HARMFUL COMPONENTS. THIS WARRANTY DISCLAIMER MAY BE DIFFERENT IN CONNECTION WITH SPECIFIC PRODUCTS AND SERVICES OFFERED BY CREDITANDEBT.ORG.  SOME STATES DO NOT ALLOW THE DISCLAIMER OF IMPLIED WARRANTIES, SO THE FOREGOING DISCLAIMER MAY NOT APPLY TO YOU. YOU MAY ALSO HAVE OTHER LEGAL RIGHTS THAT VARY FROM JURISDICTION TO JURISDICTION.

    PRO-TIPS.COM SHALL NOT BE RESPONSIBLE TO, OR LIABLE TO, YOU, OR ANY THIRD PARTY, WHETHER IN CONTRACT, WARRANTY, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, FOR ANY DAMAGES, INCLUDING, BUT NOT LIMITED TO, SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES THAT INCLUDE, BUT ARE NOT LIMITED TO, DAMAGES FOR ANY LOSS OF PROFIT, REVENUE OR BUSINESS, AS A DIRECT OR INDIRECT RESULT OF: (I) YOUR BREACH OR VIOLATION OF THESE TERMS AND CONDITIONS; (II) YOUR ACCESS AND USE OF OUR SERVICES; (III) YOUR DELAY IN ACCESSING OR INABILITY TO ACCESS OR USE OUR SERVICES FOR ANY REASON; (IV) YOUR DOWNLOADING OF ANY OF THE CONTENT OR THE COLLECTIVE WORK FOR YOUR USE; (V) YOUR RELIANCE UPON OR USE OF THE CONTENT OR THE COLLECTIVE WORK, OR (VI) ANY INFORMATION, SOFTWARE, PRODUCTS OR SERVICES OBTAINED THROUGH OUR SERVICES, OR OTHERWISE ARISING OUT OF THE USE OF OUR SERVICES, WHETHER RESULTING IN WHOLE OR IN PART, FROM BREACH OF CONTRACT, TORTIOUS BEHAVIOR, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF WE AND/OR OUR SUPPLIERS HAD BEEN ADVISED OF THE POSSIBILITY OF DAMAGES.

    YOU SPECIFICALLY ACKNOWLEDGE THAT WE SHALL NOT BE LIABLE FOR USER GENERATED CONTENT OR THE DEFAMATORY, OFFENSIVE OR ILLEGAL CONDUCT OF ANY THIRD PARTY, AND THAT THE RISK OF HARM OR DAMAGE FROM SUCH USER GENERATED CONTENT AND THIRD-PARTY CONDUCT RESTS ENTIRELY WITH YOU.

     

    Your Indemnification of Us

    You shall defend, indemnify and hold harmless us and our officers, directors, shareholders, employees, independent contractors, agents, representatives and affiliates from and against all claims and expenses, including, but not limited to, attorneys’ fees, arising out of, or attributable to: (i) any breach or violation of these Terms of Use or alleged violation of any applicable law; (ii) your failure to provide accurate, complete and current personally identifiable information requested or required by us; (iii) your transmission, submission or postings to our Site; (vi) any personal injury or property damage caused by you; (v) your infringement or alleged infringement of any intellectual property or other right of any other person or entity; or (vi) any dispute between you and a third-party, including any Provider of third-party content. You must not settle any such claim or matter without the prior written consent of Pro-tips.com.  Pro-tips.com reserves the right, at their own expense, to assume the exclusive defense and control of any matter subject to indemnification by you, and you further agree that you will cooperate fully in the defense of any such claims.

    Pro-tips.com’s failure to enforce any of its rights or act with respect to a breach of these Terms of Use by you or others does not constitute a waiver of any rights and will not limit Pro-tips.com’s rights with respect to that breach or any subsequent breaches. No waiver by Pro-tips.com of any of the provisions in these Terms of Use will be of any force or effect unless made in writing and signed by a duly authorized officer of Pro-tips.com.

     

    Governing Law

    These Terms of Use shall be governed in all respects by the laws of the State of California without reference to its choice of law rules. If an applicable law is in conflict with any part of these Terms of Use, these Terms of Use will be deemed modified to conform to the law. The other provisions will not be affected by any such modification.

    You acknowledge that we may be irreparably damaged if damages at law would be an inadequate remedy. Therefore, in the event of a breach or threatened breach of any provision of these Terms of Use, we shall be entitled, in addition to all rights and remedies, to an injunction restraining such breach or threatened breach, without being required to show any actual damage or to post an injunction bond, and/or to a decree for specific performance of the provisions of these Terms of Use

     

    Separate Agreements

    Member account agreements are separate and in addition to these Terms of Use. These Terms of Use do not modify, revise or amend the terms of any other agreements you may have with Pro-tips.com.

     

    User Forums

    Our Site may act as a venue, through blogs, messaging, chat rooms, bulletin boards and other forums (“Forums”) allowing users to contribute information.  Neither we nor our Providers are involved in the actual transmission of user generated content provided on these Forums. As a result, neither we nor our Providers approve or endorse any user generated content or it’s quality, correctness, timeliness, safety, truth, accuracy or legality.  Please use caution in relying on any user generated content.  You are solely responsible for your interactions with other users of this Site.  Some of the Forums (individual bulletin boards and posts on the social network, for instance) on the Website are not moderated or reviewed.  Pro-tips.com reserves the right, but has no obligation, to remove or edit any content on this Site or monitor disputes between users, and may do or not do any of the following:

    1. Monitor, edit, or disclose any communication in the Forums.
    2. Record the dialogue in the Forums.
    3. Examine an allegation that a communication(s) does not conform to the terms of these Terms of Use and determine in its sole discretion to remove or request the removal of the communication(s).
    4. Terminate a Visitor or Member’s access to any Forum.

    We may access, use, preserve, transfer or disclose, at any time and without notice to you, any information we deem as reasonably necessary to: (1) comply with any applicable law, regulation, subpoena, or legal process, or respond to any governmental request or cooperate with law enforcement, if we believe such action is required or permitted by law; (2) enforce these Terms of Use, including to investigate potential violations; (3) protect the safety, integrity, rights, or security of our Members, our Site or equipment or any third-party; or (4) detect, prevent, or otherwise address fraud, security, or technical issues related to our Site or the services of our Providers.

    You acknowledge that you own, are solely responsible or otherwise control all of the rights to the information that you provide; that use of the information you supply does not violate these Terms of Use and will not cause injury to any person or entity; and that you will indemnify Pro-tips.com or its affiliates for all claims resulting from information you supply.

    By submitting, posting, or publishing your content on or through our Sites, you grant to Pro-tips.com a non-exclusive, unrestricted, perpetual, irrevocable, transferable, sub-licenseable, royalty-free license to publish, host, store, transfer, distribute, modify, create derivative and collective works from, reproduce, display, perform, transmit, process, or otherwise use, in any manner and for any purpose, and in all forms or distribution methods now known or later developed, your content, in whole or in part, to provide, optimize, improve, and promote or market our Site, and to create new products and services. This license includes the right to use your name, persona, username, and likeness without compensating you. This license also includes the right to publish your content in a searchable format that may be accessed by other users of our Site. You also grant to other users of our Site a non-exclusive license to access and use your content in connection with our Site.

    In addition to sharing your content with Pro-tips.com, we also encourage you to tell us how we can improve your experience with us. We may provide you with opportunities to send us comments, suggestions and other feedback regarding problems with, or proposed modifications or improvements to our Site through email, social media, feedback forms, surveys or other channels. By submitting, posting, or otherwise providing us your feedback, you hereby grant us a non-exclusive unrestricted, perpetual, irrevocable, transferable, sub-licenseable, royalty-free license to use your feedback in any manner and for any purpose to provide, optimize, improve, promote or market our Site and to create new products and services. This license includes the right to use your name, persona, username, and likeness for the foregoing purposes without compensating you.

    You shall not transmit, submit or post any the following to our Site or use our Services to:

    • Violate any third-party’s rights, including any breach of confidence, copyright, trademark, patent, trade secret, moral right, privacy right, right of publicity, or any other intellectual property or proprietary right;
    • Post or share anyone’s personal information (including, but not limited to, identification documents and sensitive financial information, such as bank account or credit card numbers);
    • Threaten, stalk, harm, bully, or harass others, promote bigotry or discrimination, or incite violence;
    • Violate our guidelines, for example, by writing a fake, defamatory, or inaccurate review, trading reviews with other businesses, or writing a review that you were paid for either directly or indirectly by the business being reviewed;
    • Use the Services to defraud or otherwise abuse the credit reporting or credit scoring systems;
    • Promote a business or other commercial venture or event, or otherwise use the Services for commercial purposes;
    • Solicit personal information from others;
    • Submit or transmit pornography;
    • Send bulk emails, surveys, or other mass messages, whether commercial in nature or not;
    • Engage in keyword spamming, or otherwise attempt to manipulate the Services’ search results or any third-party website;
    • Engage in unlawful multi-level marketing, such as a pyramid scheme;
    • Do anything unlawful, misleading, malicious, or discriminatory;
    • Modify, adapt, appropriate, reproduce, distribute, translate, create derivative works or adaptations of, publicly display, sell, trade, or in any way exploit the Services;
    • Remove or modify any copyright, trademark or other proprietary rights notice that appears on any portion of the Services or on any materials printed or copied from the Services;
    • Use any robot, spider, site search/retrieval application, or other automated device, process or means to access, retrieve, scrape, or index any portion of the Services or any related content;
    • Reverse engineer any portion of the Services;
    • Reformat or frame any portion of the Services;
    • Access, retrieve or index any portion of the Services for purposes of constructing or populating a searchable database of business, company or professional reviews;
    • Record, process, or mine information about other users;
    • Attempt to gain unauthorized access to the Services, user accounts, computer systems or networks connected to the Services through hacking, password mining or any other means;
    • Attempt to access portions of the Services which are not intended for public usage (the use of any information obtained from non-public portions of the Services is expressly prohibited);
    • Take any action that imposes, or may impose, in our sole discretion, an unreasonable or disproportionately large load on Pro-tips.com’s technology infrastructure or otherwise make excessive traffic demands of the Services;
    • Remove, circumvent, disable, damage or otherwise interfere with any security-related features of the Services, features that prevent or restrict the use or copying of content or features that enforce limitations on the use of the Services;
    • Use any device, software or routine that interferes with the proper working of the Services (or the servers and networks which are connected to the Services), or otherwise attempt to interfere with the proper working of the Services;
    • Use the Services to violate the security of any computer network, crack passwords or security encryption codes; disrupt or interfere with the security of, or otherwise cause harm to, the Services or any related content; or
    • Use the Services or any related content to transmit any computer viruses, worms, defects, Trojan horses or other items of a destructive nature (collectively, “Viruses”).

     

    Arbitration

    Except as regarding any action seeking equitable relief, including without limitation for the purpose of protecting any Pro-tips.com confidential information and/or intellectual property rights (see below), any controversy or claim arising out of or relating to these Terms of Use or this Website shall be settled by binding arbitration in accordance with the Commercial Dispute Resolution Procedures and the Supplementary Procedures for Consumer Related Disputes of the American Arbitration Association (“AAA”) in effect at the time the proceedings begin.  The AAA Rules and filing forms are available online at www.adr.org, by calling the AAA at 1-800-778-7879. THIS MEANS THAT YOU WILL NOT BE ABLE TO LITIGATE ANY SUCH DISPUTE IN COURT, AND THAT YOU AGREE TO WAIVE YOUR RIGHT TO A JURY TRIAL. Any such controversy or claim shall be arbitrated on an individual basis and shall not be consolidated in any arbitration with any claim or controversy of any other party. If your claim is for $10,000 or less, you may choose whether the arbitration will be conducted solely on the basis of documents submitted to the arbitrator, through a non-appearance based telephonic hearing, or by an in-person hearing as established by the AAA Rules.  Any in person arbitration shall be held in the County of Orange in the state of California.

    All information relating to or disclosed by any party in connection with the arbitration of any disputes hereunder shall be treated by the parties, their representatives, and the arbitrator as proprietary business information. Such information shall not be disclosed by any party or their respective representatives without the prior written authorization of the party furnishing such information. Such information shall not be disclosed by the arbitrator without the prior written authorization of all parties. Each party shall bear the burden of its own counsel fees incurred in connection with any arbitration proceedings.  Judgment upon the award returned by the arbitrator may be entered in any court having jurisdiction over the parties or their assets or application of enforcement as the case may be. Any award by the arbitrator shall be the sole and exclusive remedy of the parties. The parties hereby waive all rights to judicial review of the arbitrator’s decision and any award contained therein.

    A party who intends to seek arbitration must first send a written notice of the dispute to the other by certified mail.  Pro-tips.com’s address for notice is 555 Anton Blvd., Costa mesa CA 92626.  The notice must: (a) describe the nature and basis of the claim or dispute; and (b) set forth the specific relief sought.  You and Pro-tips.com agree to use good faith efforts to resolve the claim directly, but if you and Pro-tips.com do not reach an agreement to do so within thirty (30) days after the notice is received, you or us may commence an arbitration proceeding. During the arbitration, the amount of any settlement offer made by you or Pro-tips.com must not be disclosed to the arbitrator until after the arbitrator makes a final decision and award, if any.   The arbitration proceedings, including any exchanged materials, shall be confidential and you and Pro-tips.com agree to use reasonable efforts to streamline the proceedings, including discovery, consistent with the objectives of efficient dispute resolution. In the event the arbitrator determines the claim(s) you assert in the arbitration to be frivolous or brought for an improper purpose (as measured by the standards set forth in Federal Rule of Civil Procedure 11(b)), you agree to reimburse Pro-tips.com for all fees associated with the arbitration paid by Pro-tips.com.

    This Arbitration section will survive the termination of your relationship with us, (i) unless you and we agree otherwise, (ii) if this section is found by a court of law to be unenforceable, (iii) if your claim is not covered by these Terms of Use, or (iv) if you are neither a resident nor have a principal place of business in the United States.

    Notwithstanding any provision in this section to the contrary, you and we agree that if we make a change to this Arbitration section in the future, that change shall not apply to a claim that was filed in a legal proceeding between you and us prior to the effective date of the change. Any such change shall apply to all other disputes or claims governed by this section that have arisen, or may arise, between you and us. We will notify you of any changes to this section by posting the amended terms on our Site.

    Pursuant to the above, you acknowledge that we may be irreparably damaged is damages at law would be an inadequate remedy.  Therefore, in the event of a breach or threatened breach of any provision of these Terms of Use, we shall be entitled, in addition to all rights and remedies, to an injunction restraining such breach or threatened breach, without being required to show any actual damage or to post an injunction bond, and/or to a decree for specific performance of the provisions of these Terms of Use.

    Notwithstanding anything in this Arbitration section, you and creditandebt.org agree that no statement herein shall be deemed to waive, preclude, or otherwise limit either party’s right to (i) bring an individual action in small claims court; (ii) pursue enforcement actions through applicable federal, state, or local agencies where such actions are available; (iii) seek injunctive relief in any competent court of law; or (iv) to file suit in a court of law to address intellectual property infringement claims.

    You also agree that any dispute or cause of action arising out of or related to the Websites, Services or content therein must be commenced within one (1) year from the later of (a) when the dispute or cause of action accrues or, (b) through the exercise of reasonable diligence you should have known about the accrual of the cause of action. Otherwise, such cause of action is permanently barred.

     

    NO CLASS ACTIONS

    YOU AND PRO-TIPS.COM AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR A CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.

    Further, unless both you and Pro-tips.com agree otherwise, the arbitrator may not consolidate more than one person’s claims or otherwise preside over any form of a representative or class proceeding.

     

    Deactivation/Termination of Your Member Account

    These Terms of Use are effective until your Member account, if applicable, is deactivated by either you or Pro-tips.com and you discontinue all use of our Services. Notwithstanding the foregoing, any section of these Terms of Use that by its nature is intended to survive termination of your account, will survive such termination.

     

    Assignment

    Pro-tips.com may assign these Terms of Use to any party at any time without notice to you. You may not assign your rights under these Terms of Use, by operation of law or otherwise, without our consent.

    If any provision of these Terms of Use are found to be unlawful, void, or unenforceable for any reason, then that provision will be given effect to the greatest extent possible and the remaining provisions will remain in full force and effect.

    The titles and annotations contained in these Terms of Use are inserted only as a matter of convenience and have no legal or contractual effect.

     

    Contact Us:

    If you would like to request additional information regarding these Terms of Use, please contact us by e-mail at contact@pro-tips.com.

    Last Revised: 05/14/2020